Overview
The Rapid Rehousing Domestic Violence Advocate/Case Manager provides
comprehensive, trauma-informed, and survivor-centered case management and
support services to individuals and families experiencing homelessness due to
domestic violence and/or human trafficking. This role focuses on helping participants
find and secure housing through Rapid Rehousing to achieve long-term housing
stability and self-sufficiency. The role requires collaboration with community
resources to ensure housing stability.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Conduct comprehensive assessments to evaluate individuals’ physical, mental, emotional, social, and financial needs through interviews, home visits, and health record reviews.
- Develop personalized care plans focused on housing stability, healthcare access, benefits navigation, and overall well-being.
- Work with clients to identify and address housing barriers, develop housing stability plans, and provide support to achieve goals related to housing, health, healing, legal needs, employment, and financial empowerment.
- Coordinate essential services, including in-home care, transportation, meal delivery, medical appointments, legal aid, and housing support.
- Advocate for clients by liaising with healthcare providers, insurers, and government agencies to ensure access to necessary resources.
- Develop and implement safety plans.
- Knowledge and reasonable expertise in interpersonal violence and connecting client to appropriate resources.
- Address urgent concerns, including health changes, safety risks, and emotional distress.
- Develop a strong understanding of local housing resources, community services, and government benefits and entitlements.
- Provide expertise in behavioral health crisis intervention, safety planning, and resource linkage.
- Provide emotional support and advocacy to clients during the transition into and throughout the program.
- Demonstrate a strong commitment to supporting complex, vulnerable populations.
- Maintain detailed client records, including care plans and case notes, while ensuring compliance with agency policies and confidentiality standards.
- Serve as a liaison between clients, landlords, property managers, and other community partners.
- Provide or facilitate domestic violence education, safety planning, and resources for survivors.
- Coordinate transportation for housing-related appointments and activities as needed.
- Identify, secure, and maintain a network of safe, affordable, and appropriate housing options for survivors.
- Partner with survivors to identify housing units that align with their preferences and assist with the application and leasing processes.
- Collaborate with landlords and property managers to negotiate leases, address screening barriers, and facilitate move-ins.
- Provide education and support to clients on landlord-tenant rights and responsibilities.
- Help survivors develop a plan for long-term housing stability after completing the Rapid Rehousing program.
- Support clients in meeting their financial literacy, income building, and economic empowerment goals, including connecting them with money management services, budgeting assistance, and banking services.
- Assist clients in accessing financial assistance programs and developing a budget to ensure their needs are met.
- Plan and implement financial literacy and economic empowerment workshops in collaboration with other advocates.
- Expand a network of employment and job training opportunities for survivors.
EDUCATION & TRAINING:
- Bachelor’s or Master’s degree in social work or a related field of study is preferred but in lieu of a degree, 5–7 years of directly relevant experience will be considered.
- LPC-A,LPC,LMSW,LCSW preferred.
KNOWLEDGE, SKILLS & ABILITIES:
- Experience in the principles of Trauma informed approaches.
- Understanding of PTSD, complex trauma, and their impact on behavior.
- Crisis intervention and safety planning.
- Experience in Risk assessment tool.
- Experience and expertise working with individuals/families that have experienced domestic violence.
- Experience and expertise working with individuals with significant mental health and chemical dependency barriers.
- Familiarity working with individuals that have experienced long-term homelessness.
- Ability to navigate complex systems, legal aid, law enforcement, courts, cps, medical provider and community resources.
- Strong assessment and care planning skills.
- Excellent interpersonal and communication skills to interact with diverse individuals and to build rapport with clients.
- Proficiency with MS Office suite of products.
- Experience with HMIS is preferred but not required.
- Strong organizational, documentation, and time management skills.
OTHER REQUIREMENTS:
Background Check: This position requires a criminal background check.
Health: Annual TB screen required; other public health screenings as required.
Language requirements: English (Bilingual a plus)
Pay: $51,000.00 – $53,040.00 per year
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
