Funding Helps Customers Settle Past-Due Debt, Pay Utility Bills

DALLAS – Oct. 22, 2024 – Atmos Energy is helping its customers prepare for the winter season by allocating $4 million to energy assistance agencies across the eight states it serves. Distributing these funds in partnership with various assistance agencies and nonprofit organizations will provide relief for Atmos Energy customers who need assistance paying their natural gas bills, past-due debt, deposits, and service charges. The company reminds customers whose natural gas service has lapsed for any reason to please contact Atmos Energy now to schedule an appointment for service reconnection – before cold weather sets in.

“Some of our most vulnerable neighbors including the elderly, people with disabilities, veterans, families experiencing financial hardship, and others need additional funds to continue enjoying reliable and affordable natural gas throughout the year,” said Nira McNealy, Atmos Energy manager of public affairs. “The goal of these dollars is to support our neighbors in need, an essential part of Atmos Energy’s Fueling Safe and Thriving Communities initiative. Partnering with Catholic Charities Dallas allows us the opportunity to provide our communities immediate and easy access to funding.”

Out of the numerous agencies Atmos Energy supports, Catholic Charities Dallas received $80,000 from the total funds. This donation will allow the organization to bridge the gap between energy providers and low-income households.

“When individuals or families with no hope or options for help come to us, it’s extremely rewarding to immediately assist their needs and provide them with multiple community resources,” said David Woodyard, CEO of Catholic Charities Dallas. “We are able to serve Dallas in a big way thanks to loyal and generous supporters like Atmos Energy.”

Customers may locate an energy assistance agency by visiting atmosenergy.com/assistance/ or calling 211. Atmos Energy encourages customers needing solutions to keep up with their monthly natural gas expenses, or who need to reconnect their natural gas service, to contact Atmos Energy’s customer service team at 888.286.6700 or visit the account center at Atmos Energy Account Center.

Financial assistance may also be available from federal, state, and local programs. Atmos Energy and its customers bestow funds through the Sharing the Warmth program to our energy assistance agency partners, which provides financial support to pay for utility bills, home weatherization upgrades, and repair and replacement of customer-owned natural gas appliances and piping. The federal Low Income Home Energy Assistance Program (LIHEAP) releases funds every winter to all states and territories to pay utility bills. Atmos Energy is also a member of the National Energy & Utility Affordability Coalition (NEUAC) which is dedicated to heightening the awareness of the energy needs of income-constrained energy consumers.

 

About Atmos Energy

Atmos Energy Corporation, an S&P 500 company headquartered in Dallas, is the country’s largest natural gas-only distributor. We safely deliver reliable, affordable, efficient and abundant natural gas to more than 3 million distribution customers in over 1,400 communities across eight states located primarily in the South. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and infrastructure while continuing to invest in safety, innovation, environmental sustainability and our communities. Atmos Energy manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas.